Frequently Asked Questions

When will the housing be available?
UH College Suites student apartment housing is now accepting applications for every term.

Who is eligible to live in the housing?
Students enrolled at Albany College of Pharmacy and Health Sciences, Sage College of Albany, Sage Graduate School, Albany Medical College, Albany Law School, Maria College, The College of Saint Rose, and The University at Albany are eligible to live in the new UH College Suites housing.

How do I apply to live in the housing?
Contact us directly by phone, email or come to our office for the application packet. The application is also available online. Apartments are on a first come, first serve basis.

What does the apartment include?
First things first! High Speed Internet and Wi-Fi, Local Phone and Cable with HBO!! All apartments also include a fully furnished living room, fully applianced kitchen, a bathroom per two students and single occupancy bedrooms. Heat and hot water, central air conditioning and electricity are also included in the rental cost.

How much will the student housing cost?
For information on pricing click here...

Can I choose the people I room with?
Yes. You, as well as your selected apartment mates, will need to fill out a roommate request form. If you do not have a request for apartment mates you will be assigned to an apartment. All requests are considered but not guaranteed.

What should I bring?
All apartments are completely furnished. You should bring personal items such as bed linens (twin size), towels, cooking utensils, iron, alarm clock, computer, etc.

Are there laundry facilities?
Yes, there are facilities located on the second and third floors. Machines ARE coin operated. Quarter change machine available in the lobby.

Is there telephone service available in the student bedrooms?
Yes. All bedrooms will be equipped with telephone service as well as the living room. Local service is included in the rent cost. Voice mail and long distance service available for an additional fee. Resident must provide own telephone.

Is there internet access available in the student bedrooms?
Yes. All bedrooms have high-speed Ethernet internet access and Wi-Fi.

What is my room assignment? When will I receive it?
Room assignments are made by UHCS management in July and a final confirmation letter of your assignment will be emailed to you around July 31. This confirmation includes information regarding which apartment and bedroom you will be living in; your College Suites’ address and the name of your roommates.

Can I contact my roommate before we move in?
If you have one or more roommates, those names and email addresses will appear on your final confirmation email. Feel free to contact your roommate(s) before you arrive. It is our policy to not share telephone numbers or permanent addresses.

What size is the bedroom?
8. 5 feet x 12 feet with 5 electrical outlets

What furniture comes in a bedroom?
Each bedroom comes equipped with a standard twin mattress with a boxed bed frame, desk with 3 drawers and keyboard tray, desk chair, 6-drawer dresser, small wardrobe closet, window blinds, Wi-Fi and Ethernet hookup, local telephone service, cable television with HBO.

What will I need to bring to complete my bedroom?
You will need a Cat 5 cable, small television, computer, and telephone; all bedding needs, pillows, alarm clock, floor lamp or desk lamp, flashlight, surge protector, etc.

How can I change my apartment and/or bedroom assignment?
All requests should be emailed to info@uhcollegesuites.com. Once your written request is received regarding changing rooms you will be placed on a waiting list. If a room in your requested apartment opens up, you will then be placed if all other roommates approve.

How can I request a double bedroom apartment?
All requests should be emailed to info@uhcollegesuites.com indicating that you would like to be placed on the two bedroom wait list. If a two bedroom apartment should become available and you're next on the list, you will then be contacted.

Can I make online payments?
University Heights College Suites will continue to offer the option to make your rent payments electronically with a Credit Card or eCheck using RentPayment.

You can charge your rent to your Visa, MasterCard and Discover or pay using an electronic check. An electronic check, or e-Check, is an electronic version of a paper check, used to process a payment online. There is a $39.95 convenience fee for one time transactions.

To make paying rent even easier, you can also sign up for AutoPay by eCheck! AutoPay is an automatic recurring direct debit from your Checking or Savings Account to pay rent seamlessly each month. Now you never have to remember to pay rent again! When using AutoPay, the convenience fee is only $4.95 for each transaction.

New users and those of you who have lived at University Heights College Suites previously will need to create a login from the steps listed below.

How to get started today:

1. Log on to www.uhcollegesuites.com and click on the “Pay your Rent online” icon.
2. In the section First Time User/New User? Click on the “Make Payment “icon.
3. Click on the “Enter Resident ID” button to the right.
4. Contact the UHCS Office at 518.694.9000 or at info@uhcollegesuites.com for your specific Resident ID.
   1. You will only need the Resident ID for the initial login.
   2. Do not contact RentPayment to receive your Resident ID.
5. Enter your Resident ID and click on the “Continue” icon.
6. Create a login name and password and click on the “Continue” icon.
7. Select Setup AutoPay or Make One-Time Payment

For additional FAQs click here.